Question 1

How do I renew my license key?

Accepted Answer

In Outlook, under the Court Assist ribbon
go to SETTINGS
then click RENEW LICENSE KEY
complete the online application form
press SUBMIT to generate the invoice.
Make payment to the banking details indicated on the invoice.
Please then email your proof of payment to support@dataprune.co.za.
We will renew your license key as soon as your payment reflects in our bank account.  Please note it may take up to three business days for your payment to reflect on our account.
Please set up recurring payments on your bank account for an annual subscription paid monthly.  We do not collect automated payments from your account to keep the costs as low as possible and for your privacy.

Question 2

Subscription plans

Accepted Answer

You can select either an annual subscription, paid annually or a annual subscription paid monthly.

Question 3

What is the notice period to terminate my subscription?

Accepted Answer

We require one calendar month notice.  Depending on your subscription, we charge a cancellation fee for a remainder of the term.